How to work with the Promo code requests section

  • Updated

If you do not have access to this section, contact your manager or Admitad support.

To promote and advertise your products and services more effectively, publishers can request promo codes from you.

The requests are sent to the Promo code requests section (Advertising tools → Promo code requests). Here you can view the publisher's request:

  • View information about the publisher and their ad space
  • Find out how exactly the publisher plans to use the promo code and advertise your products
  • Learn about the terms of using the promo code as requested by the publisher
  • Agree to grant the promo code, decline the publisher's request, or offer your own terms.
  • Discuss the terms of the requested promo code with the publisher using the chat.

How to process a promo code request

If you manage your program on your own, regularly check and process new promo code requests (at least once a week).

1. Go to Promo code requests (Advertising tools → Promo code requests).

The table will be empty if no publishers have sent you any requests yet.

2. Click the arrow in the Request created column to sort the requests by their creation date. Consequently, the newest requests will be displayed at the top of the list.

3. Read the publisher's request.

  • The request ID

  • Publisher. The login of the publisher who created the request.
    Click next to the publisher's name to proceed to chat with them and discuss the terms of the requested promo code. More about the chat

  • Request created. The request creation date and time.

  • Ad space. The publisher's ad space to advertise your products using the promo code.

  • Promotion. How exactly the publisher plans to advertise and sell your products on their ad space.

  • Status. The request's current status:
    Processing. You haven't reviewed the request yet.
    Declined. You declined the request.
    Approved. You approved the request.

  • Promo code type. If the publisher requests a personal promo code that works without an affiliate link, it will be specified here. If it is an ordinary promo code, the field will contain a dash.
  • Promo code. The code word of the promo code as requested by the publisher.

  • Terms. Discount that the customer gets after using the promo code. It can be a percentage or a fixed amount.

  • Action. This contains the buttons for approving (mceclip0.png) or declining (mceclip1.png) the request.
    After clicking mceclip0.png, you'll be redirected to the promo code creation page.
    These buttons will be inactive if you've already declined the request.

  • Comment. Additional information from the publisher about their request. For example, the publisher may request a promo code that can be placed without an affiliate link.

  • Response. If you indicated a reason when declining the request, the reason will appear here.

4. Make a decision about the request.

  • If you're not willing to provide the requested promo code (for example, you don't want to give out such a promo code, or the terms aren't suitable for you, and you'd like to change them):
    1. Click mceclip1.png in the Action column.
    2. In the window that opens, describe the reason for the denial and/or offer new terms.
    3. Then, click Decline request.

  • If you're willing to grant the requested promo code:
    1. Click mceclip0.png in the Action column.
    2. You'll be redirected to the promo code creation page in your affiliate program.
      Fill out the form following this guide and save the new promo code.

Done! You've now successfully processed the publisher's promo code request.

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