In Wallet, your money can be stored in several wallets with the principle of "one wallet, one currency". That means you can't transfer money from one wallet to another or convert all your funds to one currency.
If Wallet currency differs from the currency of the selected withdrawal method, the funds will be automatically converted into the withdrawal method currency.
Conversion may be unavailable for some currency pairs.
The Wallet exchange rate is shown on the payment request page. Please note: It may differ from the rates in exchange services.
If you want to withdraw money without converting it, use the withdrawal method whose currency matches your Wallet account's currency.
Specifics of converting Brazilian Reals (BRL)
If you withdraw funds from a BRL-denominated wallet with conversion to other currencies, operational taxes will be charged when you create a payment request. The operational tax rate is 25%. The withheld amount will be shown on the invoice under "International transaction fee".
The tax amount is affected by the exchange rates for BRL to these currencies and the high cost of servicing international transactions.
